Monday, July 28, 2014
Keeping up with technology changes and picking the winners and losers is no easy task. Twenty five years ago I created my first ad using digital illustration software and today you have movie animation software for the creative arts. I wanted to take this ad out of my portfolio to illustrate the ad’s theme for Software City, that is still appropriate today - “Cut Through the Jungle”. The names may have changed, but the jungle just got thicker. Does anybody remember Lotus 123 the leading spreadsheet software in 1990 or Ami Pro a word processing solution? It seems like a technology software brand can’t last a generation in today’s disposable technology market.
While we have been distracted about all the latest tech toys for the reader and all the digital delivery systems that are required. I thought it was time to look at what other technology tools that are available for publishers out there. I made the rounds with all the exhibitors of Magnet 2014 in June. Here is a roundtable of the vendors and their 100 word sales pitch for the people that did not make it to the conference this year.
After reviewing the list, each company has a unique product that I tried to describe in a few words, some overlap with each other in their approach. Before you make a decision just make sure you have measurable objectives before you embark on a technology solution to solve your business needs. Sometimes the old way is still more effective, like cold calling on the phone to personally talk with someone, but technology can help you do it better with more data at your fingertips in today’s just-in-time information society to prepare for the cold call.
I am a firm believer in technology, but I feel that there are limits on how technology can impact your company’s performance. For example, I believe technology cannot make a hockey player a better goal scorer that is a natural creative instinct. Through technology you can track the shooter’s tendencies for defensive strategies so it can help. If you can increase team goals against performance by 2% it can be the difference in winning and losing in professional sports.
There is an argument (Limits To Growth, published in 1972) that there is a limit on how much you can grow no matter how much technology you have and you can witness what is called “Overshoot,” where you have constant growth with finite resource depletion and it all crashes when the resources are depleted. The best example is the North Atlantic Cod fisheries collapse through over fishing and no sustainability strategy. Just like there are a limited number of advertisers, it its hard to grow on a straight line curve if the ad market (eco-system) is volatile or collapses for your market segment.
MagNet 2014 VENDOR ROUNDTABLE
Bard Business Solutions Inc.
- Magazine Manager
Magazine database solution
In dealing with today's markets, it is imperative that your company maintains accurate data on advertisers, rates, publications, contracts/insertion orders, production dockets, production scheduling, articles, subscribers and invoices. The power of this application is derived from the philosophy that you "enter data once and use it many times". The Magazine Manager is developed in FileMaker Pro and runs on both the Mac OS X 10.7 or higher and Windows 7, Windows 8 and iPad OS platforms for a multi-user environment.
J. Stephen Bard
, firstname.lastname@example.org, (416) 410-2273
- Publisher Elements
Magazine Automation Solution
“PublishersElements is specifically designed to help publishers increase their revenues through a set of flexible and integrated web modules including digital/print subscriptions fulfillment and circulation management as well as newsletters administration, e-commerce and multi-platform digital publishing (online, mobile, tablet). PublisherElements easily connects to existing websites and email marketing solutions, so it helps increase web presence in a cost-effective way. By gathering all customer information into a single database, PublisherElements allows publishers to achieve a 360° view of their customers and thus permit to deliver them the right content at the right time. With PublisherElements and Equisoft’s publishing expertise, going digital has never been easier.” Martin Boucher, Product Manager – PublisherElements
Camile Diodati, email@example.com, (514) 989-3141 x 104
Product: Digital Publishing Solution
GTxcel helps thousands of Fortune Companies & Publishers monetize, discover & engage with their digital content; Desktop Web, Tablet Web, Mobile Web & Apps. Typically we work with companies who are frustrated with readability across multiple devices; concerned about the expense of software solutions that take over 40 hours for each device type, screen size and orientation; anxious to get more scale out of their publications by publishing once and getting it everywhere; desktop web, tablet web, mobile web, apps and disappointed in decreasing ad revenues with replica editions and looking to maintain replica while generating new digital revenue stream.
Matt McGinty, firstname.lastname@example.org, (508) 804-3041
Hallmark Data Systems
Product: Reader Behaviour Optimization Software
Engaging, acquiring and connecting the right content, audience and advertiser is Hallmark's mission. It is Hallmark's industry-leading audience engagement platform; marketing database, digital marketing, fulfillment and more, in combination with industry expertise and rich heritage that sets us apart. With our modular, seamlessly integrated platform, your marketers are directly connected with your audience's behavior, your audience is connected to the content they crave and your advertisers are connected to their prospects. Find out why Hallmark's solutions are chosen by more media owners. Get started at halldata.com today!
, email@example.com, (323) 782-6959
: Ad sales management software
MagWizard automates the administrative tasks associated with print and digital advertising. The web-based software allows you to easily collect and organize ad insertion orders (I/Os), ad materials, and payments, eliminating the busywork your team hates and leaving them more time for sales. The thing that sets MagWizard apart from the other publishing software, is our focus on automation. While most software is designed to help you keep track of your daily tasks, Magwizard is designed to automate those tasks. The goal of MagWizard is not just help you track the ad sales process but to do the administrative tasks for you so that you can focus on more important things.
, firstname.lastname@example.org, (641) 209-3959
: Social Media Metrics Tracking solution
Partnering with companies of all sizes – from start-ups to Fortune 500 enterprises – Marketwired is an innovative communications company offering best-in-class global news distribution and reporting. Powered by social intelligence engine Sysomos, Marketwired products also provide state-of-the-art social media monitoring and analytics. This critical business intelligence delivers instant and unlimited access to all social media conversations, allowing brands to see what’s happening, why it’s happening, and who’s driving the conversations. Serving more than 15,000 clients worldwide through 20 offices on four continents, we help our clients find better ways to create and distribute content, influence the people who matter most, and open up new opportunities. Follow us at @Marketwired
, email@example.com, (416) 814.2535
: Ad Sales Data Mining solution
MediaRadar helps websites, magazines and newspapers dramatically improve ad sales and client management. The company provides detailed analysis on over 1.9 million brands, with advertising, editorial, and social media insights from more than 8,000 media properties. MediaRadar will give you a competitive advantage by placing the best prospects and most relevant pitching advice onto the desktop of every member of the sales team. “Raw” data is good; information you can use right now is better. MediaRadar makes it happen.
, firstname.lastname@example.org, (646) 439-4007
- Magazine Manager
: Production workflow automation software
The Magazine Manager® is the only web-based software integrating your entire publishing workflow from: CRM, Ad/Order Entry, Production, and invoicing to Online Pagination and Digital &Tablet Edition creation. It’s the industry’s first and most mature web-based platform. Ideal for companies with multiple offices, offsite employees, and companies wanting to reduce their IT infrastructure costs. Used by over 10,000 magazines, newspapers, websites and events worldwide. For every fifteen licenses of The Magazine Manager®, you can expect to save an average of 43,000 CAD annually.
Watch our Video
, email@example.com, (954) 519-2023
The LoweMartin Group
: Print Production Technologies
In keeping with its vision of helping customers improve the quality of their communications and reduce their overall cost of doing business, the Lowe-Martin Group has focused on introducing technology which makes the printer an extension of the magazine’s production team. Advances in secure file transfer, online proofing and electronic scheduling reduce the lead time in production. Proforma pricing tools allow the magazine’s publishers to calculate costs in real time as they decide on page counts, run lengths and stock selections. Real-time pricing also let the magazine’s sales team calculate costs for advertisers without delay.
r, Pam.Falkner@LMGroup.com, (613)741-0962 x3433
Thursday, June 26, 2014
This June 4, I was invited to speak at Magnet 2014 in Toronto by Mara Gulens and Daniella Girgenti from the Chartered Professional Accountants of Canada (CPA Canada) that put on on seminar on email newsletters before an audience of 80 people. I describe email newsletters as the Yin of the Yin-Yang relationship with the web site the Yang, as without each other there will not be any online success. I use this description as email newsletters are a “Push” strategy and the web site is the “PULL” strategy for online content. Two polar opposites of each other just like Yin and Yang in Chinese philosophy.
Why are email newsletters so important? Email newsletters are the number 1 driver of traffic to your web site (sometimes up to 80%). That’s right it is not social media or SEO that drives the majority of traffic to your web site it is email newsletters. I have worked with magazine publishers in the launch of email newsletters, digital editions and web sites so I saw this first hand. The claims of social media and SEO are over hyped by some of the media out there trying to get noticed or companies making misleading advertising claims that should be banished.
On July 1, 2014 the Canadian Anti-Spam Legislation (CASL) in Canada goes in effect. After looking over the Act it is like closing the door after the horses have left the barn as I feel it will be ineffective with spammers and phishing threats (identity theft artists). It will cost companies money for compliance and this looks like a lawyer gravy train for the uninitiated. Just like security software the bandits will always be 2 steps ahead as they have no ethics or care about laws as they are criminals trying to steal from you. So you can lock the door, but they can still break in. The best deterrent
is education ie: digital street smarts not digital book smarts.
This underground economy of spammers have been part of the internet fabric forever. My innocence and naivety of the internet was broken when I talked to a security software expert that says you can hire spammers to do a denial of service attack on your competitor’s web site by them hijacking somebody’s computer and using it as an email server and flooding the target web site with requests and thus crashing the site. This legislation is not going to be effective with this crowd as their servers are most likely in a jurisdiction outside of the reach Canadian lawmakers anyhow and they have been doing this since 2003 or before the CAN-SPAM Act of 2003
in the United States was introduced.
Canadian publishers have already lead the way in honest and ethical behaviour for email newsletters since the 2003 CAN-SPAM Act was passed in the United States that required email newsletters be opt-in and have the ability to unsubscribe. And if you use a USA vendor for email services they have protocols to ensure spam laws compliance. For companies this is another matter as they most likely have a list that needs to cleaned up as it very unlikely that their list are opt-in, which explains the flood of emails I am receiving from companies the past two weeks that I have already sent to the junk folder and forgot about. The CASL is also forcing companies to have consent to install computer software on your computer like they do in Europe for cookies that track your online habits. This is a major victory for privacy advocates.
The seminar portion put on by Mara and Daniella talked about their journey in launching an email newsletter for their organization. They had to clean up their list first and have the people on the list opt-in . Once this was done they saw the open rates of the email newsletter increase. Here is there checklist that they shared with the audience on their learning.
The metrics for email newsletters are open and click through rates (CTR) in addition to list size and reach of the desired target market. Open rates depend on the quality of the list and good writing in the subject header. Open rates I have experienced range between 20-65% depending on the message and time of year. CTRs can range form a low of 0 up to 10%, depending on the message or offer. Open rates are underreported as through my experience technology does not always works as I have had responses from people , but in my report the email was not opened.
Email newsletters are an important part of the marketing mix for advertising as it provides the same quality audience as a magazine subscriber. The question publishers have to deal with is how many emails do they send out before they irritate their readers and they will unsubscribe. In my opinion anything more than once a week is disrespectful and it should have personal salutation to that person. No one like online stalkers that send you emails everyday. I believe we should go beyond the SPAM requirement and treat your reader with the utmost respect and transparency as it is just good business. The new spam laws will make email list rentals or sponsorships obsolete as I do not think people will ever opt-in for 3rd party emails and when the person signed up to receive the newsletter it is implied that it will be an editorial message not a sales pitch that will only have them unsubscribe from your list and that is bad for business.
Wednesday, May 28, 2014
Sometimes it is good to get out of your sandbox for a change of scenery, so I thought I would take a look at how other traditional media are adapting to the new digital media landscape. Before we do that lets have a look at the media universe according to the 2013 Media Digest published by Marketing and the Canadian Media Directors Council (CMDC).
The media consumption habits of Canadians shows that traditional media still captures over 80% of a person’s attention. The chart below also shows the share of advertising dollars vs media consumption share. Magazines are doing very well in this analysis as it shows magazines have less than 1% of media consumption share but have a 4.5% of ad dollars share with an industry index of 555.
This great infographic gives you a good birds eye view of what is happening in the Canadian media universe and the choices a media planner has at their disposal. You you can drill down to see more stats. http://www.cmdc.ca/useful-links.html
Canada’s major media companies now offer a suite of solutions that may include TV, radio, web, newspaper, magazines and out of home. The chart below on cross media ownership in Canada from the 2013 Media digest outlines the relative offerings and competitive positioning.
One of the digital leaders in Canada is TSN, a tv station, and they were the keynote at the ClickZ digital marketing conference in Toronto on May 15. Mark Silver, the Head of Digital at TSN, talked about the changes TSN is undergoing in the bridging of TV to digital for their audience and advertisers by offering a multi-platform experience. He revealed that TSN will be growing from 2 channels to 5 and will be unveiling a new web site this fall, plus new apps.
Their planned digital offerings will include native apps such as TSN Go (a TV companion app for paid cable subscribers) plus free specialized content apps, TSN Hockey and TSN Golf. They currently have a free TSN mobile app available that gets high usage on smartphones. The TSN offerings also include Sports AM radio stations with local broadcast rights of NHL games. The appetite for sports content will be tested with Sportnet’s bold moves that includes TV, radio, magazine and online as part of the brand’s offerings and Rogers ownership of pro sports franchises as content.
Radio has not died but has maintained it position as the #2 most used medium and there has been some interesting usage habits. The #2 ranking is no surprise as smartphones are banned in cars and 51% of radio usage is in cars. Another fact 30% of radio usage is online. This trend is supported by the launch of Indie 88.1 a FM radio station in Toronto that was launched this past September 2013. In February 2014, it had 230,000 visitors per month with 50,000 listening to the station online for 1 hour a day 6 times a month and 11,000 daily. Typically, a 30 second radio spot will reach 10 - 20,000 people in the Toronto market through traditional methods. The station is actively selling display ads on their web site in addition to 30 seconds spots that reach both traditional and online audiences.
The media offerings from TV and radio stations, perhaps, spur or fine tune an idea to help give your media brand a competitive edge in today’s hyper-cluttered media landscape. The question I ask? Do advertisers really care how the message is sent as long as the target market is delivered with enough frequency that will generate the expected marketing outcome. In some cases digital will not work in the car as media planner use radio or OOH to reach this audience.
Thursday, April 24, 2014
Today’s media environment is a world with no borders. Traditional boundaries between mediums like print, TV and radio have become blurred in the digital universe. The best example is how media brands no longer exist in a single platform, like a TV station. Now they are offering website ads and a magazine (print and digital), or a radio station with both radio and internet listeners plus a website. We have companies launching their own media brand as part of their content marketing strategy. There is also a strong underground economy on the internet that causes publishers and advertisers a lot of pain.
This is an exciting time in the publishing world as the old school models are no longer valid. The mission of the COPAs is to foster digital publishing excellence in Canada and reflect what is happening in the marketplace. Great content cannot survive without great ads and corporate web sites that link to them.
Competition brings out the best in both people and companies. It shows you where your weaknesses are and inspires you to do better. The Call for Entries for the 2014 COPAs begins May 1. Click here to see the 2014 rules
. To help inspire you, I have two comments from last year’s judges below on how the industry can do better.
* * *
Charlene is the group editor of the custom publishing team at the Globe and Mail. She has written about travel for various magazines and authored two books on the subject. She was a judge in the Best Online-Only Article or Series category in 2013.
“I enjoyed reading most of the entries in this category the same way I would enjoy reading a well-written, long-form magazine article. Yet I expect more from top-notch digital storytelling: I expect it to take advantage of the digital platform and how people consume digital content. I expect it to make the most of multimedia and programming capabilities. I expect it to be daring, in content and format, in ways that print publications would not. Most of the entrants, surprisingly, didn't realize the full potential of online content.”
Jean is based in Tokyo and is the executive director of the Pecha Kucha organization. He runs The Magazine, a website about magazine culture.
“More than any problem with the content itself, which I found to be generally strong throughout all the entries, the biggest problem with the current crop of blogs lies in the design and layouts. For the most part, we are dealing with a basic look that has barely progressed from the early days of Blogger. Although it's a tried and tested format, as readers who are now getting used to reading all manner of magazine content in digital form (especially on tablets), blogs on the web need to compete with that and web technologies these days can certainly enable more adventurous design layouts, as well as the inclusion of various media (slideshows, audio, video, etc.). The biggest offenders tend to be the websites of print magazines. For the most part, all of these sites follow the same basic structure, and they're all indistinguishable except for the top logo.”
* * *
As we try to innovate, the latest buzzword is engagement. But what makes effective engagement for publishers and advertisers? Does it follow the traditional ladder of involvement (i.e. awareness – interest – desire – shop – buy – repeat customer)? I have seen publishers thinking that a Facebook ‘like’ is the path to success online, but where does it fit in the ladder of involvement. New metrics have been invented by technology companies that have minimal marketing value, like clicks, likes and shares, that at best contribute to awareness. The promise of shortening the customer sales cycle through technology may be an over-promise.
When I wear my media buyer’s hat all I am looking for is to reach of my target audience in a trusted media brand, and cost efficiencies. I do not see how a Facebook like or share has any impact on a media plan. Clicks are good but not as important as a brand impression. The goal of any advertising program is top share of mind at time of purchase and sales are always the best metric at the end of the day.
Thursday, April 24, 2014
has won first place at the Gala Gutenberg awards for the outstanding printing and design of the 2013 special interest publication Canada’s Ultimate Story: Canada And The Victoria Cross.
The award was announced April 22 at a gala in Montreal.
The Gala Gutenberg awards are presented by the Printability and Graphic Communications Institute, formerly known as the Quebec Institute of Graphic Communications, to recognize excellence in graphics and the printing industry.
Printed at TC Transcontinental Quebec, the 100-page magazine published in the fall featured archival photos and illustrations and a text by historian Hugh A. Halliday. An embossed Victoria Cross was featured on its cover, designed by the magazine’s art department.
Thursday, April 24, 2014
The Summer 2014 issue of Fly Fusion is set to hit newsstands on May 26th, 2014.
This is the first cover we’ve ever done that shows the fish as seen from the front, as opposed to a side-view.
We’ve combined the ultimate prey (trout) with the ultimate predators (our pros), who will share their secrets to success.
For the past four years, each cover in the Summer time slot has set a new sales record! (See images below.)
Monday, April 21, 2014
The Jun/July 2014 issue of Canada’s History uses an iconic image to illustrate the cover feature.
A rather bold type treatment with alternating colors helps “shout out” the main sell.
Here’s what editor Mark Reid has to say about the issue:
“While most people today associate Hudson’s Bay Company with retail shopping, fewer realize the crucial role the company played in creating Canada. HBC is the oldest company in North America, founded 344 years ago in 1670. With this issue, we tell the gripping and dramatic story of how this once-obscure fur-trading company beat the odds to become a business titan. For the cover, we chose this painting of HBC voyageurs shooting rapids somewhere on the frontier — an iconic image synonymous with the story of Canada itself.”
Thursday, April 17, 2014
The Legion Magazine is adding a second SIP to the 2014 schedule. On sale May 26th (just in time for Father’s Day), the Legion will publish the fifth SIP in its series.
LIBERATING NORMANDY will be 100 pages of rarely seen photographs and features action packed maps.
After polling on the Legion’s web site and on CoversSell.com, the decision was made to publish both covers, since the voting was so closely contested.
This will give retailers the opportunity to decide which cover to feature, or to offer dual facings if they please to celebrate the 70th anniversary of this critically important battle.
Tuesday, April 08, 2014
The May 2014 issue of Golf Digest is getting a lot of flak for its cover featuring Paulina Gretzky.
In an article from the Globe & Mail we learn:
“Juli Inkster made her 120th start in a major Thursday at the Kraft Nabisco Championship. A seven-time major winner and a member of the World Golf Hall of Fame, Inkster is one of 11 women since 1969 to appear alone on the cover of Golf Digest. The list, which includes Marlene Hagge, Jane Blalock (twice) and Nancy Lopez, grew this week with the unveiling of the May issue, with Paulina Gretzky on the cover.
“Who is that?” asked Inbee Park, the world No. 1 and the defending champion at this event.
Park, of South Korea, a nine-time winner on the LPGA Tour, won three consecutive majors in 2013 to tie a record set in 1950 by Babe Didrikson Zaharias. Park has never appeared on the cover of Golf Digest.
Stacy Lewis, who has won two major titles, has also never appeared on the cover of Golf Digest. Last year she was briefly No. 1 in the world on her way to winning the Vare Trophy for the tour’s lowest scoring average.
Asked for her reaction to the magazine’s cover choice, Lewis said: “It’s frustrating for female golfers. It’s kind of the state of where we’ve always been. We don’t get respect for being the golfers that we are. Obviously, Golf Digest is trying to sell magazines. But at the same time you’d like to see a little respect for the women’s game.
Jerry Tarde, the editor-in-chief of Golf Digest, who approved the cover, said: “Sports figures, celebrities and models have appeared on Golf Digest covers since the magazine’s beginning. Paulina ranks at the high end of the golf celebrity scene today, and she has a compelling story to tell. She also might get some new people interested in the game.”
It sure does look like Golf Digest has gotten a bit desperate. Very lame.
Tuesday, April 08, 2014
The May 2014 issue of Zoomer
looks like a winner.
The press release says:
The May 2014 edition of ZOOMER Magazine hits newsstands next week with an excerpt and stunning photography from Highgrove: A Garden Celebrated by HRH The Prince of Wales and Bunny Guinness. This Canadian print exclusive and royal invitation to the grounds of Prince Charles’ beloved rural retreat comes as he embarks on his 17th visit to Canada in May.
“We are honoured to have HRH The Prince of Wales on our cover,” said Suzanne Boyd, Editor-in-Chief of ZOOMER Magazine. “The world has caught up with Prince Charles. In the ‘80s he was like a voice in the wilderness, presciently sharing his progressive views on all things environmental from how best to nurture plants to organic farming to conservation. Thirty-four years later, it is most fitting he would be sharing his gardens.”
Quite a celebrity cover, and the timing is perfect. Look for this one to sell!